OUR TEN 

GOLDEN RULES

PROFESSIONALISM

Golden Days Pet Services is a professional pet care company. This is not a hobby or a part-time endeavor to earn a few extra bucks. Our clients know and have confidence that they are trusting their loved ones and, in some cases, their homes, to a well-established, experienced, qualified, licensed, insured, and bonded business. We have staff that is always available to help our clients and to speak with anyone who is interested in designing a pet care plan of their own. We are members of Pet Sitters International, The National Association of Professional Pet Sitters, the International Association of Animal Behavior Consultants, and Pet Sitter Associates. We have certifications in Pet First Aid & CPR and Animal Behavior and Psychology.

 

VALUE

We understand that supporting and taking care of a pet is a large financial investment, so we have designed our services to offer maximum value to our clients. We offer an assortment of services at many different price points to accommodate just about every pet care budget.

 

PERSONALIZED PREMIUM SERVICE

We understand that no two pets are exactly alike, so we provide a wide variety of services and options to help formulate a unique pet care plan to fit your individual needs. You will have the opportunity to customize your pet care plan selecting the services and options most appropriate for you and your pet. We always offer a free estimate of all charges before a meet and greet.

 

FRIST RATE PET CARE PROFESSIONALS

We ONLY have dedicated pet care professionals. We work with professionals who have practical. and extensive experience in the pet care industry and who view their relationship with Golden Days Pet Services as a career path. An extensive screening process is conducted on all applicants which includes an extensive criminal background check.

 

SAFTEY

To ensure the safety of the pets in our care, Golden Days Pet Services believes in and only offers one-on-one care. We do not offer pack walks. Additionally, all of our pet care professionals are local residents of Orange County, so should an emergency arise, we are always close by. For Private dog walks we only use harnesses that are specifically engineered to prevent your dog from "slipping" free which is a common problem with traditional collars and harnesses. For our boarding guests, we provide sanitize all surfaces with kennel grade cleaner and frequently sanitize toys and bedding to ensure your pets stay is happy and healthy.

 

EDUCATION & DEVELOPMENT

Our experience and knowledge allow us to better understand your pet’s needs and how to best interact with them. Golden Days Pet Services strongly believes in the importance of ongoing education and professional development. We are dedicated to training and staying current with the latest developments in pet care and animal behavior. Just one aspect of this commitment is offering Pet First Aid Certification and re-certification to all of our pet care professionals.

Technology and Convenience

To help our business run as efficiently and smoothly as possible we take advantage of all that technology has to offer. We use a high-tech scheduling and database system so NO pet is ever left behind. This portal also provides convenience for our clients to book pet care, view their personal service calendar, view photos of their pet's adventures, and update their billing information and password. We publish a  blog and run awesome contests and promotions on Facebook and Twitter. Our clients are able to keep their files up-to-date electronically so nothing falls through the cracks.

 

COMMUNICATION

We are here to provide our clients with a phenomenal pet care experience. This is done not only with first-class pet care but also with exceptional customer service. We appreciate the value of open communication with our clients. You can reach the office between the hours of 8 A & 8 PM. We also monitor the voice mails, text messages, and emails during the day and in the off-hours in the case of an emergency. Additionally, our sitters leave detailed pet report cards at each visit and can keep also updated on your furry loved ones by sending a photo via text or email.

 

Follow-Up

To best service our client sit is vital that we obtain feedback, so we always follow-up to receive an assessment of your Golden Days experience. We highly encourage our clients to let us know what they loved about the process and what suggestions they may have.

GENUINE LOVE OF ANIMALS

Golden Days Pet Services was established on my personal love of dogs and for animals in general, and this is still the foundation of our success. All of us at Golden Days make it our priority to provide your pets with as much love and attention as you would. Our primary purpose is to promote your pet’s health and well-being.