I've been using Michael to watch my two black labs, Chloe and Brutus, for a few years now, and I absolutely adore him. He will not hesitate to call me if he thinks my dogs need something or has a question. When I'm out of town and want to check on my dogs, he always provides a detailed outline as to what the dogs are doing, eating and their overall well being. This is especially important to me since one of my dogs is old, so I tend to worry about him more.He is so attentive with my dogs and I have complete trust that when I'm gone, they are in good hands. Literally the only person I call when I am out of town.